EU merchants · Withdrawal-button directive
Check your withdrawal-button flow — before EU-wide enforcement catches you out.
Directive 2023/2673 became EU-wide law on 19 June 2026, requiring a clear "withdrawal button" mechanism for consumers to cancel subscriptions. Subnotice audits your store's cancellation flow against this requirement and keeps a dated record of every pre-renewal notice sent.
EU rule pack is live: the free policy checker now scores the withdrawal-button requirement — structural yes/no/unsure checks on your cancellation flow, since the button itself is a UI mechanism, not something a pasted policy text can prove on its own.
Available now for EU-selling Shopify stores
- EU policy audit — free checker: withdrawal-button presence and two-step confirmation flow.
- Pre-renewal email notices — timed to each subscription plan, every send logged.
- Dated audit trail — evidence of notice sent, exportable for records or disputes.
- Billing stack agnostic — Recharge, Loop, Skio, Bold, Smartrr, native Shopify Subscriptions.
Directive 2023/2673 timeline
The directive took effect EU-wide on 19 June 2026. It applies to any merchant selling subscriptions to EU consumers, regardless of where the merchant is based.
Subnotice is a readiness and preparation tool, not legal advice. Editorially reviewed for statutory citation accuracy — not legal advice. Have your policies reviewed by a qualified EU consumer-law specialist before relying on this content.